How Miscommunication Can Derail Even the Most Talented Teams
Jan 15, 2026
When Talent Isn’t Enough
In Week 18 of the NFL regular season, the Baltimore Ravens faced the Pittsburgh Steelers with a playoff spot on the line. The game came down to the final seconds—but the real lesson wasn’t in the box score.
Announcers repeatedly called out miscommunication on both teams:
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“The communication is still a problem,” for the Steelers
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“Total miscommunication. They could have scored,” for the Ravens
The talent didn’t change. The playbook didn’t change. The problem was clarity of communication.
Why Clear Communication Matters in Business
Business teams face similar challenges. Meetings are scheduled. Emails are sent. Instructions are given. And yet, projects stall and expectations are missed.
It all sounds like communication—but without clarity, alignment, and shared expectations the results don't follow.
A Simple Strategy to Improve Team Communication 🎯
The most effective leaders define what communication actually looks like.
Practical example:
Instead of saying, “Keep me in the loop,” try this:
“Send me an update with three bullet points by noon every Friday so I can stay in the loop on this project.”
Defining communication removes guesswork, increases buy-in, and improves productivity.
Confident Conversations: Communicate With Clarity 💬
Confident Conversations is a 30-day program designed to help leaders communicate effectively and consistently. The program includes:
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Daily, bite-sized video modules
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6 live, interactive training sessions with Jen
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Practical strategies and built-in practice opportunities
💰 Early Bird Pricing: $525 (Full Price: $749) ⏳ Enrollment closes January 30 — program starts March 2
🎁 Bonus (First 10 enrollments): 30-minute private coaching session with Jen to apply strategies to your real-world challenges.
