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Our Blog Posts will help you reach your full potential in becoming a confident conversationalist. New topics each week.

I hate goodbyes! How to end a virtual meeting

You’ve wrapped up the conversation. You’re done. You’re ready to move on. But you can’t because you haven’t said goodbye. Or maybe you have… to every single person on the virtual call, and a dozen goodbyes later you’re still talking and trying to end the meeting.

You think back to the good ol’ days when you could just stand up and leave the room or announce that you needed to get back to your desk. Then you sigh and wonder how much longer the goodbyes will last and how much more awkward things will get. 

These days ending a conversation could be the most challenging part of starting one.

I get it.

As a sports reporter who does live post-game interviews I’ve dealt with this dynamic for about 15 years. I don’t have to tell you the most awkward part of saying goodbye is having to do it a second time.

I know from personal experience you can’t just end an interview or a conversation with “Goodbye and thank you...

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Managing Up When Working From Home

The freedom and options that come from working from home highlight the benefits of the current business environment.

The downside? There’s less contact, connection and interaction with managers and that can make it difficult to clear up misunderstands and maintain positive relationships.

For example, you can’t walk past their office to see if it’s good time to talk, and there are no organic social interactions in a hallway or elevator that might smooth over what felt like a brusque email or exchange. Plus, a lack of physical cues makes it harder, if not impossible, to gauge reactions and read the room. 

Managing up requires different skills in a work from home environment.

Building, maintaining and growing those relationships comes down to clear, concise communication. These five conversation strategies will help.

 

5 Communication Skills for Managing Up While Working from Home 

Distinguish information from “bad news.” Resist...

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Communicating With Remote Teams: Apply Best Intent Approach

Working remotely doesn't just change our work environment, it changes our memory of what it's like to work with someone. It's easier to question someone's ability or talent if you're not seeing that play out in front of you. 

It's one of the reasons getting face time with team members and managers was important prior to the coronavirus pandemic. Work from home policies change those dynamics and it can change the attitude we have toward our team members.  

 

Distrust in virtual settings is a gradual shift that starts showing up in the way we send emails or start meetings.

Something like, "No pressure, but I'm expecting that report done in a couple days." or "I expect everyone to be on the call tomorrow, no excuses." On the surface those comments are an example of how to clearly communicate with your team. 

But imagine that email or statement coming out of the blue, without any other context.  There's a tinge of distrust and hostility that comes through. An...

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Communicating With Remote Teams: Increase Audience Engagement

Audience participation requires prompting. 

It's not enough to encourage your remote team to "weigh in with questions" or "let me know what you think." It sounds like you're encouraging engagement and interaction but you audience still doesn't have clear direction or guidelines.

  • What should they be asking questions about?
  • How long do they have to ask questions?
  • What kind of thoughts would you like? Good ones? Bad ones?

Maintaining collaboration, teamwork and engagement are important aspects in leading a remote team, so don't leave it to chance. Be intentional about setting up scenarios that promote interaction and guarantee engagement. 

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