FREE RESOURCES

Effective Communication vs. Over-Communicating

communication strategies workplace communication May 13, 2020

You know what you mean when you tell your team they need to over-communicate, but what happens when they do what you say?

How much time do you want to spend having longer conversations, sorting through more emails, wading through extraneous details to get to the point?

I know virtual environments and changing workplace landscapes have lots of people thinking over-communication is important to keep everyone informed, on the same page and in the loop.

The truth is, effective communication does all of those things, not over-communication.

It’s the difference between landing your message and diluting your message. Being efficient with your time versus spending way too much time dealing with interactions that amount to busywork.

As leaders be clear with your communication expectations. If you want your team to send a daily email with a five bullet points on what they accomplished that day, tell them that. If you want people to check in with you weekly say that. If you expect an email when they start a project or finish a project, make that clear. 

Workplace communication is not the space to test ingenuity, initiative or mind reading – especially when working remotely. 

 Your team can’t read the room and they can’t read your mind. Don’t leave it up to them to figure out what “over-communicating” means. 

If you want your team to send intentional and strategic emails introduce them to the E.T.A. approach to keep those interactions short and impactful. 

 Speaking of short and impactful messages... did you know that I can create a customized video series as a way to provide online training to your team? The videos range between 3-5 minutes long and allow team members who are Zoom'ed out, stressed out and spaced out to go at their own speed. For pricing and to inquire about options email: [email protected] 

How to Work with Jen

Whether you're planning an event or looking to grow your skills, Jen offers practical support to help you lead with confidence.

Bring Jen to Your Next Event

Book Jen as your next keynote speaker and give your audience practical strategies they’ll actually use. High-energy delivery, real-world insights, and unforgettable takeaways—all tailored to your team.

LEARN MORE

Join Jen's Virtual Office Hours

Get direct access to Jen in a live Q&A setting. Bring your questions, challenges, and goals—walk away with clear, actionable communication advice you can put into practice immediately.

LEARN MORE

Explore Free Tools & Trainings

 Jen’s library of free resources will jumpstart your journey to more confident conversations and stronger leadership.

No strings attached.

LEARN MORE