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How Clear Can You Be?

leadership workplace communication tips Oct 05, 2019

No one has time for everything.

You’re going to have to delegate some tasks and not in the wishy-washy, “Do you think, if you get a minute and it’s not too much trouble that you could help me out?” kind of way.

That approach won’t get you any closer to a completed task or greater productivity. Failing to make a direct ask leads to frustration, guilt, anxiety and stress and not because people around you aren’t willing to help, but because of the way you asked.

Giving clear directions doesn’t mean you’re bossing people around or acting like a dictator. It simply means you’re spelling out what you need, when you need it and getting confirmation on next steps.

I call it the E.T.A. approach to conversations. It stands for Expectation, Timeline and Action Item and it makes all the difference in being able to get things done.

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