Anything can happen on live TV. Usually it doesn’t. Things go (relatively) smoothly most of the time. When it doesn’t I think back to how my mentor viewed tough shows: “That’s the great thing about doing four shows a night. I always have a chance to end on a high note.”
It’s a valuable lesson to learn in broadcasting but it applies to conversations too. Not every interaction is going to go as planned. Anything can happen. Most of the time it doesn’t, but if you don’t like the way one conversation goes you can always turn the page, have the next convo and end on a high note.
There are a number of different ways to get back on track, if you need an extra conversation starter or two these can help.