I'M ONE TO TALK
Our Blog Posts will help you reach your full potential in becoming a confident conversationalist. New topics each week.
Better Business Communication – Confidence Counts
Conversation skills, confidence and competency. They’re all connected.
Speaking with confidence conveys your knowledge or mastery (i.e. competency) of the information you’re sharing, and it makes a difference in the way people see you at work.
It might not be fair but it’s true.
So speak with confidence and practice out loud what you think you’re going to say in critical conversations.
As someone who talks for a living, I do it. Â All. The. Time.
I rehearse questions before post-game interviews.
I practice scripts before going on-air.
I verbalize the introduction I’m going to make when I meet a new player or coach in the locker room.
Saying the words out loud helps you to be more confident in your approach and that is how you win at business communication.
Don’t Make This Mistake in a Business Conversation: Add Suspense
Suspense in a movie keeps you interested and intrigued. Add the element of suspense to conversations and your colleagues will be confused and frustrated.
When you keep people in suspense and fail to reveal the reason for the conversation or what you hope to accomplish, you give them the opportunity to make up a story.
Their narrative might not match your objective. In fact, I can almost guarantee it won’t because you don’t work (or live) with mind-readers.
Effective business communication requires the ability to communicate a message clearly which is the opposite of leaving colleagues in suspense by saying things like: “I’ve got an idea. Let’s talk tomorrow.”
Seems simple enough. Except the person receiving that message could be thinking:
“Got an idea about what?”
“About how to help me finish a project ahead of schedule?”
“Is it an idea that’s going to add more work to my plate and make my life difficult?”
“What if the idea is a way to replace me?”
You might not realize yo...
Author
Jen Mueller
Talk Sporty To Me
Through her motivational and inspiring keynote presentations, beneficial workshops, three advice-packed books her, hands-on online workshop series (Learn from a Leader) and flourishing fan base, Jen inspires business leaders and professionals to develop the right strategies and skills to become a confident and expert communicator.
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