Small talk isn’t just about being polite or finding something to say before a meeting starts. It’s the beginning of conversation that could unlock cre...

Better communication shouldn't be interpreted as longer emails or more meetings. 

Be careful about extolling the values of "over-communication" with ...

Functionality over cleverness today.

It’s important to stay in touch with people. You need things to talk about. There are only so many conversations...

Another WFH truth:

Your colleagues and team members have never been able to read your mind, but now they can't even read your facial expression, tone...

We’re going into week four of zero live sports on TV and my husband has decided the new go-to background TV programing is Food Network. Apparently me ...

"How are you?" 

In "normal" times it's the appropriate thing to say when starting a conversation and part of the script we follow by default. 

These...

What happens if you don't have any answers as a leader? 

What happens if there's no playbook that outlines the next right steps?

What do you if you ...

Do you find yourself craving the conversations you once took for granted?

Like the kind that happen when you bump into a colleague in the hallway, or...

“The greatest problem in communication is the illusion that it has been accomplished.” George Bernard Shaw

I couldn’t say it any better George.

Life without live sporting events doesn’t mean we don’t have sports to talk about. There are still stories making headlines and an opportunity to take...

I never thought I'd write a weekly blog about sports conversation starters without a single sports event on the calendar, or while social distancing i...

A week ago I was preparing to write an article about using sports conversations to maintain connections while offices started working remotely and “so...