5 Common Phrases that Sabotage Effective Communication
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I'M ONE TO TALK

Our Blog Posts will help you reach your full potential in becoming a confident conversationalist. New topics each week.

Learn from a Leader: Leading Strong Personalities

Strong personalities can be an asset for any team. Often those team members are driven, ambitious, competitive and confident in their skills. They want to forge ahead and are always looking for ways to win. 

It's not hard to see where they stand, but they can present challenges for leaders. 

There's probably a specific person who comes to mind (it might even be yourself) when you think about a "strong personality" at work, but for right now let's look at a different type of workplace environment - an NFL locker room. 

I've worked in NFL locker rooms for more than 20 years. I've worked closely with the Seattle Seahawks as their sideline reporter for 13 seasons. I know from personal experience and observation that the personalities in an NFL locker room more closely resemble your team at work than you realize. There are introverts, extroverts, easy-going guys and strong personalties. 

Effectively managing strong personalities is critical for creating buy-in. That's a big part of the ...

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Sports Conversation Starters for Your Workweek

I highlighted and starred a comment from a Seahawks player during a press conference last week specifically for this weekly reminder. The cornerback was asked what led to his jump in production last season and he said once he developed a familiarity with his teammates he was able to hit his stride. He could anticipate what the guys around him were going to do. He was communicating at a higher level. In the end, he was rewarded with a new contract.

The way you work with others affects your productivity and success. You can’t do it alone. Actually, let me rephrase.. you can do it alone, but you won’t be as successful as the person who gets along well with their team.

Small talk is the starting point for getting along with your team. You can use lots of different topics, but I always lean toward sports because of its popularity and the follow up opportunities it creates. Here are a few sports headlines making news that can work in small talk this week.  

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Already a Sports Fan? Here's what you need to know about talking sports

It’s interesting the assumptions we make about sports fans. From what we think a sports fan looks like to how they should sound in a conversation. To me, the most interesting assumption is that sports fans don’t need any help in talking about sports.

Just because you know sports doesn’t mean you’re using it to your advantage – or in a way that won’t alienate others at work.

I frequently see articles or resources on how to talk sports if you’re not a sports fan. Heck, I’ve been quoted in those articles, written books and created resources around that. There’s an assumption that if you’re already a fan you don’t need help talking about sports, but there are things you’re missing. 

As a lifelong sports fan and a 22-year sports broadcasting veteran I talk sports for a living and spend a lot of time around people who enjoy sports and talk sports. For as much as I enjoy those conversations, most of the sports fans I encounter have a very narrow view of sports talk.

If stats, scores and o...

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Talk Sporty 101: Include Everyone

 

Sports brings communities together in ways other interests can't. That's the real value of sports conversations and sports small talk. 

Sports allows you to connect with people from all different backgrounds, young and old, male and female... but only if you include everyone in your conversations. 

It's easy to make assumptions about what you think sports fans look like. Men, for example. I bet you're more likely to assume men are sports fans. Which also means you're more likely to exclude women from sports conversations. As a woman who has worked in sports broadcasting for more than 20 years I know that's not that's not the case. I also know that when I'm excluded from a sports conversation based on my gender I get irritated and I'm not interested in connecting or building relationships. Not a big deal if we just meet in passing, but much bigger deal if you want to work with me, or if you're a server at a restaurant and would like a tip.

I shouldn't have to tell you I work in sport...

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Sports Conversation Starters for Your Workweek

Your accomplishments, resume and skillset aren’t the keys to your success. Your ability to communicate is.

Now you might be thinking, “Hold up, what are we talking about here? I was looking for sports topics to talk about this week.”

Keep reading for your weekly dose of sports conversation starters and remember that small talk is the building block for relationships and a great place to practice communication skills you need in business. That’s the real benefit of talking about any of these sports topics in the news.

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Conversation Starters for (non) Sports Fans

It’s Super Bowl week and the game will dominate a lot of sports, news and entertainment headlines. It’s one of the biggest events - sporting or otherwise - of the year. 

Because it’s an event, there’s no limit as to how many sports-adjacent topics you can introduce that relate to the game but don’t have anything to do with the actual matchup between the LA Rams and Cincinnati Bengals at Sofi Stadium in LA. Just take a look at this post from Instagram. 

To a hard-core sports fan it might be an odd take, but if you're someone who's more interested in music and entertainment that's one way to frame the half time show. 

Sports talk doesn't have to focus on the matchup, players, coaches or outcome. You can use sports to segue into dozens of other conversations and topics.  

The Super Bowl is a great opportunity to leverage the sports fandom of others. Football fans will already be talking about the game. It's top of mind. Every football fan knows there are unique elements to the ga...

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You Can't (Shouldn't) Ignore Sports Talk at Work

The numbers are staggering.

Sports dominates TV ratings. Just take a look at the numbers. Football accounting for 75 of the top 100 most-watched broadcasts in 2021. If you add up all the sports on the list of most-watched broadcasts you would discover sports accounted for 94 of the 100 listed.

You know what those sports fans did before, during and after watching those games? They talked about them. Heck, they are still talking about some of those games.

Which should demonstrate how futile it is to try and ban sports talk from business settings. Sports dominates TV viewership and headlines. It’s a ridiculous waste of time to try and police sports-related conversations at work. And y...

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Sports Conversation Starters for Your Workweek

There are two sports stories making headlines and getting airtime on major news networks this week – Tom Brady and the Olympics. Even the Weather Channel paused their coverage of the blizzard in Massachusetts to talk about Tom Brady. Every time I see non-sports outlets talking sports, I’m reminded just how far sports can reach. Here’s what that means for you:

  1. People who wouldn’t usually tune in to a sports broadcast are getting sports headlines this week by virtue of watching their regular news programs and channels.
  2. They’re likely talking about sports from a business or news perspective, not necessarily outcomes, scores, names, etc…

This means you have even more people primed and ready to talk sporty with you this week. Take advantage. Engage in conversation. Get a different point of view and use sports to build relationships.

Here are a few other topics you can try.

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Sports Conversation Starters for Your Workweek

Communication is the foundation for relationships.

Effective communication starts with small talk. The chit-chat you might overlook is actually the building block you need to build rapport.

Be strategic and intentional with it. Make a plan for how you’ll approach small talk and make it work for you. I suggest you start with sports. These topics make great conversation starters.

And if you’re communicating with a team of people you might be interested in the Conversation Game Plan training session coming up February 25. Click here for details and to register for the training plus a bonus accountability session. It’s a twofer!

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The confusion about "over-communicating"

It sounds like a good idea, but telling your team to over-communicate with you or each other isn't helping.   

Asking your team to over-communicate might lead to more emails, conversations, Slack messages or group texts, but none of that matters if they're not communicating the right things. If you're not on the same page it's a waste of time. People who spend time trying to "over-communicate" the wrong message aren't being productive. Of course, they don't realize that until the message doesn't get a response (or the response they were hoping for) at which point they wonder why they wasted their time, and get frustrated and upset. 

Your team needs clear instructions on how to best communicate with you as their manager or leader. 

That means you need to spend time thinking about:

The information you really need. Do you want specific sales numbers or confirmation sales are you? The important information might be obvious to you, but your team doesn't see the big picture the way you d...

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